The last update to our Privacy Policy was posted on August 2017. This document governs the Privacy Policy of www.octopusgrp.com.

Definitions

"Non-Personal Information" (NPI) is information that is in no way personally identifiable and that is obtained automatically when you access our Website with a web browser. "Personally Identifiable Information" (PII) is non-public information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your name, address, phone number, and other related information that you provide to us.

Our commitment to your privacy

Our Privacy Policy tells you what PII we may collect from you, how we may share your PII, and how you can limit our sharing of your PII. Octopus Group is committed to the security and privacy of all our customers. We take your privacy seriously, and we will work with you to ensure that you have an enjoyable online experience.

Other websites

Our Website may contain links to other websites. You understand that these websites are not under our control and are not subject to our Privacy Policy. These websites will likely have their own privacy policies. We have no responsibility for these websites and provide links to these websites solely for your convenience.

Our services sometimes include hosting customers' web sites that were built using various content management systems. Octopus Group is not responsible for posting and/or enforcing our customers' privacy policies. While we are in no way responsible or liable for the collection and use of personal information by our customers from their Web sites or during application of our marketing services, we will make every reasonable effort to ensure that our customers post and enforce their privacy policies.

You acknowledge that your use and access of these other websites is solely at your own risk. It is your responsibility to check the privacy policies of these other websites to see how they treat your personal information.

Information we collect

We collect personal information when you register to request information about our services or otherwise provide such information.

This information includes the following categories:

  • Personal Contact Information
  • Topics of interest
  • Industry Information
  • Company Information

Generally, you control the amount and type of information you provide to us when using our Website. As a visitor to our Website, you can browse our Website to find out more about us. You are not required to provide us with any PII as a Visitor.

You may decline to provide PII to us in our forms and/or refuse cookies in your browser, although some of our features or services may not function properly as a result. We make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible.

Computer information collected

When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered NPI. We may also collect any of the following:

  • Cookies
    Our Website uses “Cookies.” A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to identify the areas of our Website that you have visited. We also use cookies and other technologies to enhance your online experience by eliminating the need to register multiple times for registration-required content. Finally, we may use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies (see below). However, if you disable Cookies, you may not be able to access features on our Website correctly or at all. We never place PII in Cookies.
  • Automatic Information
    In the interest of providing our visitors and customers with a secure online experience, our servers automatically record information when you visit our website, including the URL, IP address, browser type and language, and the date and time of your request. We use all of this information to analyze trends among our users to help improve our Website.
  • Google Analytics Privacy Policy
    Our website uses “Google Analytics” to collect information about the use of our site. Google Analytics collects information such as how often users visit our site, what pages they visit when they do so, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our site. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use. https://www.google.com/analytics/terms/us.html You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. https://tools.google.com/dlpage/gaoptout

 

How information is used

We use the information we receive from you as follows:

  • Providing Requested Services and Products
    We may use PII to provide the marketing services you've requested, including communicating with you about technical issues, new products and services, and other information of interest to you. We may also use PII for auditing, research and analysis to operate and improve our inbound marketing technologies and services.
  • Providing and Improving Our Website
    We may use the PII you provide to us, along with any computer information we receive, to provide our Website to you as well as to make improvements to it.
  • Communications and Email Alerts
    When we communicate with you about our Website, we will use the email address you provided when registering. We may also send you alerts regarding your use of our Website. Finally, we may also send you emails with marketing information or content from us or our partners, unless you have opted out of receiving such information. You can change contact preferences at any time through your account. You can opt-out of promotional messages, you also opt-out of receiving Website alerts by contacting us on +44 (0)20 3772 8899 or via email.
  • Sharing Information with Affiliates and Other Third Parties
    We do not sell, rent, or otherwise provide your PII to third parties for marketing purposes. We may provide your PII to our partners with regards to providing our services(i.e web hosting companies, international marketing partners etc.); such partners will only receive information necessary to provide the services requested and will be bound by confidentiality agreements limiting the use of such information.
  • Legally Required Releases of Information
    We may be legally required to disclose your PII, if such disclosure is (a) required by law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, our Users, employees, and affiliates.

 

Changing your information

You may change your PII at any time using facilities found on our Website. If you need assistance with updating your PII or removing yourself from our mailing lists, just send us an email with your request or contact us using the Contact us information found on our Website.

Opting out of sharing information

You can always opt out of future unaffiliated third-party disclosures of your information. Such opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments or otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.

“Do not track” settings

Some web browsers have settings that enable you to request that our Website does not track your movement within our Website. Our Website does not obey such settings when transmitted to and detected by our Website. However, this does not change our compliance in any other way with our Privacy Policy.

Our security policy

We have taken steps to build our Website using sophisticated encryption and authentication tools to protect the security of your PII. When we collect your PII through our Website, we will encrypt your PII before it travels over the Internet using industry standards as establishing for conducting secure online transactions. We also use industry standard technologies such as secure routers and fire walls to make sure that your PII is safe. Unfortunately, we cannot fully guarantee secure data transmission over the Internet because of its nature.

Once we receive your PII, we have industry standard security measures in place to protect against the loss or misuse of your PII, though again, we cannot fully guarantee against such loss or misuse.

Limitation of liability

You assume the sole risk of transmitting your information as it relates to the use of this Website, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use this website. In no event shall Octopus Group be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this site or connectivity to or from this site to any other site.

Changes to our privacy policy

We reserve the right to change this Privacy Policy at any time. If our company decides to change this Privacy Policy, we will post those changes on our website so our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your personally identifiable information in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email on file in your account). Otherwise, we will use and disclose our users’ and customers’ personally identifiable information in agreement with the Privacy Policy that was in effect, when their information was collected. In all cases, your continued use of our website or our services and products after any change to this Privacy Policy will constitute your acceptance of such change.

Question about our Privacy Policy

If you have any questions about our Privacy Policy, please contact us.

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